01Call
Find the right appointment.
Call 403-348-5100 for your first appointment. Tell us which service and location you prefer.
A clear starting point
Your first visit
You don’t need a diagnosis or a referral to get in touch. Tell us what’s bringing you in and we’ll help you book.
02Prepare
Bring the essentials.
Bring your benefits details, relevant reports and a list of medications. Wear clothing that makes the area being assessed easy to access.
03Meet
Talk, assess and plan.
Your clinician discusses your concerns, completes an assessment and explains the next steps with you.
Questions are welcome.
Call if there’s anything you’d like to know before your appointment.
Do I need a referral?
You can book physiotherapy directly without a doctor’s referral. Check your benefits plan for any separate reimbursement requirements.
How do I book as a new patient?
Please call 403-348-5100 for your first appointment. Our team can help you choose the right service, clinician and location.
Can you direct bill my insurance?
Weber offers direct billing for physiotherapy where your insurer and plan allow it. Bring your benefits information and confirm eligibility with the clinic.
What if I need to cancel?
Please call the clinic to cancel. The published policy asks for at least 24 hours’ notice; late cancellations or missed appointments may incur a fee.
What should I wear?
Choose comfortable clothing that allows you to move and lets your clinician assess the area of concern. Ask reception if you’re unsure.
How many appointments will I need?
This varies with your concern, goals and response to care. Your clinician will discuss a plan with you after the assessment.